After placing an order you should receive an email with details of how to download your music/licenses within a few minutes. If you don’t receive a confirmation email with download details shortly after completing your order, please first check your junk/spam email folders! Unfortunately it’s quite common for download emails to be mistakenly put in people’s junk/spam by services such as Gmail or Hotmail who don’t recognise my email address and think I’m sending you junk. I’m not!
Also please make sure you are checking the email address you entered on the checkout page (some people choose to use an email address on the checkout page that’s different from their PayPal address used to pay for the order, so please make sure you check the right account).
If you still haven’t receive your download details within an hour of placing the order, or have any other problems downloading your files, please contact me here.
I will get back to you as soon as is humanly possible but please note that as I’m based in the UK there may be a time difference if you’re in another country. I always answer order queries with a solution ASAP, usually within a few hours at most but please be patient if you don’t receive a reply instantly – I’m probably just asleep or not near a computer!